What Are the Most Important KPIs for Email Marketing

Key kpi for email marketing include delivery, open, click, and conversion rates. Track these metrics to boost campaign performance and ROI.
What Are the Most Important KPIs for Email Marketing

You want your email marketing to do well. Pay attention to these important KPIs: delivery rate, open rate, click-through rate, conversion rate, unsubscribe rate, bounce rate, list growth rate, revenue per recipient, and click-to-open rate.

KPI

Industry Standard

Delivery Rate

98% or higher

Open Rate

42.35%

Click-Through Rate

2.00%

Conversion Rate

2-5%

Unsubscribe Rate

1-2%

Bounce Rate

Under 2%

Revenue/Email

$0.10–$1.00

Click-to-Open Rate

10-27%

Watching each kpi for email marketing helps you see what works. It also helps you make your campaigns better. Mails.ai gives you a simple way to check and improve these results.

Key Takeaways

  • Watch important numbers like delivery rate, open rate, and click-through rate. These numbers help you see if your email marketing works well.

  • Make your email campaigns better by looking at KPIs. Use what you learn to fix subject lines, content, and design.

  • Use tools like Mails.ai to check your email numbers right away. These tools help you make your emails better.

  • Try to get a delivery rate higher than 95%. Aim for an open rate close to 42.35%. This helps your emails reach and interest people.

  • Check your KPIs after every campaign. This helps you change things for better results next time.

Understanding Email Marketing KPIs

What Is a KPI for Email Marketing

When you send emails for marketing, you want to know if they work. A key performance indicator is a number that shows how well you reach your goals. These KPIs help you see if people get your emails, open them, and click on links. They also show if people do something after reading your email. Top marketing experts say KPIs give you clear answers and help you make smart choices. You use these numbers to check how your emails do and make them better.

You may wonder how email marketing KPIs are different from general marketing KPIs. Here is a simple table to help you see the difference:

Aspect

Email Marketing KPIs

General Marketing KPIs

Focus

Open rates, CTRs, delivery rates

Brand awareness, ROI

Measurement

Fast and detailed

Slow and broad

Feedback

Direct on each campaign

Less direct, covers many campaigns

KPIs for email marketing look at things like opens and clicks. General marketing KPIs look at bigger things, like how many people know your brand.

Why Email Marketing KPIs Matter

Watching email marketing KPIs helps you see how well your emails do. You can find what works and what needs to change. When you look at these numbers, you make better choices for your next emails. Here are some reasons why checking KPIs helps you get better results:

  • You see how good your emails are and use the numbers to make your next emails better.

  • You find things to fix, like making subject lines stronger or changing your email design to get more people interested.

  • You get better results by making small changes based on what the KPIs show.

Mails.ai gives you smart tools to check your email numbers. You can track important email marketing numbers like opens, clicks, and replies. The platform uses AI to help you get more people to read and get your emails. With Mails.ai, you see your email results right away and make quick changes.

Key KPI for Email Marketing Success

Key KPI for Email Marketing Success
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Delivery Rate

Delivery rate tells you how many emails reach inboxes. This kpi for email marketing shows if your emails get delivered or blocked. If your delivery rate is high, your emails avoid spam and reach people.

A good delivery rate is over 89%. Over 95% is excellent. If your rate is under 80%, you need to fix it fast.

Some reasons for low delivery rates are:

  • Authentication problems

  • Bad content quality

  • Low engagement

You can make delivery rates better by:

  • Using a dedicated IP address

  • Checking your email list

  • Sending emails often

  • Authenticating emails with SPF records

Mails.ai helps you keep delivery rates high. It uses email verification, dual warmup, and inbox rotation. These tools protect your sender reputation and keep emails out of spam.

Open Rate

Open rate tells you how many people open your emails. This is one of the most important kpis for email marketing. High open rates mean your subject lines and sender name work well.

Industry

Average Open Rate

Religious

59.70%

Nonprofit

46.49%

Art Galleries

52.07%

Hobbies

53.33%

B2B Services

39.48%

Software and Web Apps

38.14%

Marketing and Advertising

39.05%

Business and Finance

43.26%

Consulting

45.74%

Retail

38.58%

Travel and Transportation

22.57%

The average open rate for all industries is 42.35%. You can get higher open rates by:

  • Writing strong subject lines

  • Personalizing your emails

  • Splitting your list into groups

  • Sending emails at the best time

Mails.ai’s AI Email Writer makes subject lines that stand out. The platform helps you split your audience and personalize emails, which gets more opens.

Click-Through Rate (CTR)

Click-through rate shows how many people click links in your emails. This kpi for email marketing tells you if your message makes people act. High click-through rates mean your content and calls-to-action work.

Industry

Average Click Rate

Clothing & Accessories

1.45%

Automotive

1.40%

Electronics

1.27%

Food & Beverage

1.35%

Hardware & Home Improvement

1.28%

Health & Beauty

0.91%

Home & Garden

1.42%

Jewellery

1.35%

Mass Merchant

1.05%

Office Supplies

1.19%

Specialty

1.21%

Sporting Goods

1.54%

Toys & Hobbies

1.58%

You can get better click-through rates by:

  • Adding limited-time offers

  • Using polls or GIFs

  • Keeping your list clean

  • Trying different content

Mails.ai tracks click-through rates right away. The AI Email Writer helps you make fun content and strong calls-to-action, which get more clicks.

Conversion Rate

Conversion rate shows how many people do what you want after clicking a link. This could be buying something, signing up, or booking a meeting. The average conversion rate for email marketing is 2% to 5%.

Things that change conversion rates:

  • Targeting the right audience

  • Good email content and design

  • Sending at the right time

  • Having a good list

You can track conversions with UTM links, CRM systems, and promo codes. Mails.ai lets you add tracking links and see which emails get the most conversions. The platform’s analytics help you find what works best.

Unsubscribe Rate

Unsubscribe rate shows how many people leave your list after an email. A low unsubscribe rate means your content fits your audience. The average unsubscribe rate is 0.26%. Up to 1% is normal. If your rate is over 1.5%, you may have problems with your content or how often you send emails.

Common reasons for high unsubscribe rates:

  • Bad design

  • Technical problems

  • Content that does not fit

  • Too many emails

You can lower unsubscribe rates by:

  • Letting people pick what content they get

  • Offering different email schedules

  • Personalizing your emails

Mails.ai helps you split your audience and send follow-ups. This keeps your emails interesting and lowers unsubscribes.

Bounce Rate

Bounce rate shows how many emails do not reach inboxes. A low bounce rate means your list is healthy. High bounce rates hurt your sender reputation.

Industry

Average Bounce Rate

Notes

Legal Firms

16.27%

High rate means problems with keeping lists clean.

Other Industry 1

0.18%

Very low rate, shows good list management.

Other Industry 2

0.21%

Good job keeping bounce rates low.

Other Industry 3

0.20%

Engaged audiences mean fewer bounces.

Main reasons for bounces:

  • Old or wrong addresses

  • Bad sender reputation

  • Sending too many emails

You can lower bounce rates by:

  • Using email verification tools

  • Removing people who do not open emails

  • Keeping your list updated

Mails.ai gives you free email verification and list cleaning. These features help you keep bounce rates low and make emails work better.

List Growth Rate

List growth rate shows how fast your email list grows. A healthy list growth rate is about 2.5% each month. This kpi for email marketing shows if your audience is getting bigger.

Ways to grow your list:

  • Give discounts or coupons

  • Run contests or giveaways

  • Offer free samples

Strategy

Effectiveness (CVR)

Notes

Discounts and Coupons

43%

Great for new customers, especially first-time buyers.

Giveaways and Contests

11%

Fun way to get more sign-ups, especially with good prizes.

Free Shipping

1%

People expect this; works better with other offers.

Miscellaneous Offers (e.g., free samples)

25%

Good for lowering barriers; works for many people.

Mails.ai helps you track how your list grows and see which campaigns bring new people. The platform’s analytics show what works best for growing your audience.

Revenue per Recipient

Revenue per recipient (RPR) tells you how much money you make for each email sent. The average RPR is $0.11. You find it by dividing total revenue by the number of emails sent.

You can get higher RPR by:

  • Splitting your audience into groups

  • Writing short, clear messages

  • Using strong calls-to-action

  • Sending emails at the best time

Mails.ai’s analytics let you track RPR for every campaign. The AI Email Writer helps you make good offers and personal messages that increase revenue.

Click-to-Open Rate (CTOR)

Click-to-open rate shows how many people who open your email also click a link. This kpi for email marketing gives you more details than click-through rate. A good CTOR is between 6% and 17%. The average is 10.5%.

  • CTOR looks at people who already opened your email.

  • This number shows how well your content interests readers.

  • Knowing CTOR helps you make better emails for your most interested audience.

Mails.ai tracks CTOR and other email marketing numbers right away. The platform’s analytics help you see which content gets the most clicks.

Tip: Always check your kpis after each campaign. Use the numbers to make your next emails better and get more results.

Bar chart showing average email open rates across different industries

Tracking and Improving Email Marketing KPIs

Tools for Tracking Email Marketing KPIs

You need good tools to check your email marketing strategy. Many platforms help you see how your emails do. Some tools show analytics. Others have extra things like testing and automation. Here is a quick comparison:

Tool Name

Key Features

Rating

Pricing

Campaign Monitor

In-depth analytics, segmentation, sales engagement

N/A

N/A

Yesware

Sales tracking, prospecting performance reports

4.4/5

Free, paid from $15/mo

Mailchimp

Visual reports, A/B testing, segmentation, heatmap

N/A

N/A

Litmus

Email testing, engagement analytics, scroll depth

N/A

N/A

HubSpot

Activity tracking, revenue attribution, contact database

N/A

N/A

Brevo

Real-time stats, deliverability reporting

N/A

N/A

Constant Contact

Click tracking, social media metrics, industry benchmarks

N/A

N/A

Mailgun

Bounce tracking, deliverability optimization

N/A

N/A

When you pick a tool, look for these things:

  • Easy to use design

  • Reports that update right away

  • Custom options for your email marketing strategy

  • Deep look at delivery, open, and click rates

Tips to Improve KPI Performance

You can make your emails better by using smart tips. First, set clear goals for your email marketing strategy. Make sure your emails look good on phones and computers. Personalize your messages for each reader’s likes. Use one call-to-action in each email to keep it simple. Try new templates with your most active readers. Remove old or bought email addresses to keep your list healthy. Add pictures or videos to make emails more fun. Do not send emails too often so you do not annoy people.

Tip: Personalizing and having clear goals help your email marketing strategy work. Use feedback from your best readers to make your next campaign better.

Using Mails.ai for KPI Optimization

Mails.ai gives you all you need to make your email marketing strategy better. The platform checks every important number right away. You see delivery, open, click, and conversion rates for each campaign. The AI Email Writer makes content that fits your audience. Email verification tools take out bad addresses, so your list stays clean and your sender reputation stays strong. Inbox rotation sends emails from different accounts, so you avoid spam filters. Mails.ai also tests emails automatically, so you quickly find what works best for your email marketing campaigns. With these tools, you can change your email marketing strategy and get better results every time.

You need to watch your key numbers to make your email marketing campaigns work. When you track delivery, open, and click rates, you see what helps you grow. Mails.ai gives you tools like free email verification, unlimited accounts, and inbox rotation. You send more emails and keep your reputation strong. Try Mails.ai and see better results. 🚀

Get started for free today! http://mails.ai/?ref=mails.ai

FAQ

What is an email marketing dashboard?

You use an email marketing dashboard to see all your campaign numbers in one place. The dashboard shows delivery rates, open rates, and click-through rates. You check your progress and make changes fast. The email marketing dashboard helps you understand what works.

How do you track KPIs with an email marketing dashboard?

You log in to your email marketing dashboard. You see graphs and tables for each KPI. You check delivery rates, open rates, and bounce rates. The dashboard updates in real time. You use the email marketing dashboard to spot trends and improve your campaigns.

Why should you use an email marketing dashboard for your campaigns?

You need an email marketing dashboard to save time. The dashboard shows all your results together. You find problems quickly. You see which emails get the most clicks. The email marketing dashboard helps you make smart choices for your next campaign.

Can you improve your KPIs using an email marketing dashboard?

You use the email marketing dashboard to find weak spots. You see which subject lines work best. You check which links get clicks. The dashboard helps you test new ideas. You use the email marketing dashboard to boost your open and click rates.

Does Mails.ai offer an email marketing dashboard?

You get an email marketing dashboard with Mails.ai. The dashboard tracks delivery, open, and click rates. You see results for every campaign. The email marketing dashboard updates fast. You use it to make your emails better and grow your business.

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